Forums/Moxier Mail

error: "please provide detailed server information.(0)”

swapnil jain
posted this on July 19, 2010 03:44 am

Hi I have recently purchased sony xperia X10 (android operating system). I want to get it sync with Microsoft Exchange 2007. I got the problem doing so.

I have entered the mail id, password and server address but the error message taping on screen is “please provide detailed server information.(0)” sometime “please provide detailed server information” I was using windows phone earlier and it was working fine, but it is not getting activated on moxier sync or android.

I use Microsoft online productivity suit and server address is

https://red003.mail.apac.microsoftonline.com/owa

do anyone have any support for this

Regards,

Swapnil.

 

Comments

User photo
Cleo

Hi Swapnil

 

Have you had any feedback on this query as I have the same problem.

August 23, 2010 03:19 am.
User photo
bss

Does anyone have any ideas about this problem?

October 03, 2010 09:46 am.
User photo
Grace Cleverdon

I have just sent a request for the same problem...

October 05, 2010 05:17 am.
User photo
Grace Cleverdon

just got an e-mail back from moxier.

  • Dear Grace Cleverdon,

    Thank you for contacting us.
    Moxier Mail synchronizes using Exchange Server 2003 & 2007 with Exchange ActiveSync.
    Therefore, Moxier Mail does not support POP3/IMAP/SMTP.
    Please contact your server administrator to confirm whether your server supports ActiveSync prior to setting up Moxier Mail.

    If your server supports ActiveSync protocol, please contact us again.

    Thank you,

    Moxier Mail Team

Oct-05 2010 06:51 pm.
October 06, 2010 01:03 am.
User photo
Laurence Fyfe

Hi Everyone,

Remove the https:// from the address so just use:

red003.mail.apac.microsoftonline.com/owa and make sure Use SSL is ticked.

That should do the trick!

Lar

October 19, 2010 08:58 am.
User photo
david.kilpatrick

Tried that and it now says  'Please confirm your ID/password/domain.(401)  This is a right BITA :(

December 16, 2010 08:45 am.